Privacy & Security Policy
To place an order:
9:00 AM – 8:00 PM EST,
Monday - Friday
To Contact Customer Service:
9:00 AM – 5:00 PM EST,
Monday - Friday
Really Good Stuff, Inc.
5 Research Drive, Suite 150
Shelton, CT 06484
What goes on at Really Good Stuff stays at Really Good Stuff
As a teaching professional, you know how important it is to keep your students' ongoing work and personal development confidential. We feel the same way about your relationship with us. What you order, your method of payment and shipping/contact information are completely private. In fact, if you look at the bottom of our website, you will see a Norton Secured logo. This is a company we've hired to protect your private information. Technically, we use what is called the Secure Socket Layer Protocol to ensure that all of your transactions on our website are extremely safe. That means when you place an order online, the information is encrypted to ensure confidentiality.
Most websites use what is known as a 'cookie', which is a small data file that resides on the hard drive of your computer. It maintains information that you have given us, such as orders, shipping and credit card details from your prior visits to our site. We use this information to:
- Identify you when you revisit our site and eliminate the need for you to reenter this information when you place another order
- Keep track of your shopping cart information
- Communicate with you regarding your orders and other matters regarding transactions between us
- Share information about Really Good Stuff products and services that may be of interest to you (You may opt-out of receiving such promotional messages from us at any time. If we send you a promotional email, you will be given the opportunity to decline receiving similar emails in the future.)
- Help diagnose problems with our server and to administer our website
We give you the option to select which email communications you’d like to receive.
When you trust Really Good Stuff with your email address, we will send you emails necessary to process you order, respond to your requests, and provide additional customer service. We will also notify you about special offers and customer appreciation events. It is our express intent to only send promotional emails to those persons who wish to receive them. Out of respect for your privacy, if at any time you decide you no longer wish to receive email communications, you can easily opt-out by unsubscribing. The Unsubscribe Link is included at the bottom of every email communication. You can also visit our Email Profile Center where you can update your email address and other information. You may also opt out by contacting us at [email protected] or by calling our Customer Service Team at 877-876-1920.
When we find something good, we like to share it.
On occasion, other companies come to us with great offers on products which we think might be of interest to you. We are very discriminating about who these companies are, because our relationship with you is very important to us. If you would prefer not to receive such offers, please email us at [email protected] to inform our customer service representatives of your preferences. And even if we do send an offer your way, you will always be given an opportunity to decline receiving similar emails in the future.
We want to give you the best service in the most secure way.
In order to offer the best products for your personal needs, we like to understand how you use our website. So we have carefully selected a company, Google Analytics that will assist us. We send your information to Google Analytics who works on our behalf to provide us with services to analyze your information. None of this information is personally identifiable, meaning that it does not include the name, address information or phone number of any individual. And, we do not allow Google Analytics to collect credit card, username or password information.
Is it safe to use your credit card when you purchase from us?
Really Good Stuff values our customers' privacy and security. That is why we use SSL (Secure Socket Layer) Protection to insure the highest level of safety for credit card transactions. You can take full advantage of the convenience of ordering on the website, secure in the knowledge that your valuable credit information is being protected.