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Returns & Exchanges
We're here to help you…
Send returns and exchanges to:
Really Good Stuff
17001 Mercury St
Olathe, KS 66061
Customer Support Team
9:00 AM – 5:00 PM EST,
Monday - Friday
Our Guarantee to YOU
We want you to be happy with everything you purchase. If something doesn’t meet with your satisfaction, please contact us within 30 days to return any unused product. We’ll be happy to give you a refund, an exchange, or a credit on your next order. Items must be unused and in their original packaging. Returns after 30 days, if approved, may be subject to restocking and return freight fees.
To process a return, simply fill out the Returns Form and ship it with the returned product to the address below. A copy of the original packing list or invoice must accompany the product. The Returns Form is located on the back of the packing slip OR you can download the form:
Download and print this form. Fill it out entirely, and return it with your product.
If Your Order Is Damaged
Before signing for delivery, inspect your packages for damage. Be sure to note any damage and the number of packages received, and have the driver sign, too. Please contact our Customer Support Team within 10 days to report receipt of any damaged products. We’ll be happy to send a replacement.
If Your Product Is Defective
If a product proves to be defective within one year of purchase, after normal use, we will repair or replace the item. Some products may be covered by manufacturers' warranties that extend beyond a year. Please contact our Customer Support Team for additional information and assistance.