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Shipping Policies

All standard packages are shipped UPS or through the USPS (at the discretion of the company). Some of our products require additional time and/or charges, please see item descriptions for detail. Priority Shipping NOT available on products that require additional shipping time or changes. Additional processing fees may apply and are subject to change without notice. Available products will arrive within 15 business days of receipt of the order. In the unlikely event that one or more of your items is back-ordered, the bulk of your order will arrive within 15 business days of receipt of the order (and the rest of the items will follow as soon as they are available).

Priority Express: Guaranteed delivery of in-stock items in 3 business days. Please add $15.00 to standard shipping and include your street address. UPS will not deliver to a P.O. Box. Express delivery is not available for U.S. orders shipping outside the continental U.S., or for items that require additional shipping time and/or charges. Please refer to item descriptions for details. For orders over $150, add an additional 10% to the order total, including the standard shipping charge.

Outside Contiguous U.S. Orders: For orders under $200 shipped to U.S. addresses outside the Continental U.S. (i.e. HI, AK, PR, GM) please add $15.00 to the standard shipping and processing. For orders over $200, please call.

International Orders: All orders shipped outside of the U.S. (except APO and FPO addresses) must pay with a VISA, MasterCard or Discover Card. Please click here to contact us for shipping and processing fees.

Our On-Time Delivery Guarantee: If we don't meet our shipping delivery commitment to you, all shipping and processing charges will be refunded in full.

Track your Order

We do offer tracking for all orders on our web site. All customers who have placed their orders online will be issued tracking numbers via e-mail to check the status of their orders, don't forget to supply your e-mail address when you are ordering so we can supply the tracking information. If you have placed your order over the phone, you may track your order on our website by using the order number that was supplied to you by one of our representatives at the end of your order.

Please Click Here for easy tracking information or call our customer service department directly at 1-877-867-1920, 9:00 AM to 5:00 PM (EST), Monday through Friday for information about your order.

How much is shipping and processing and when can I expect my order?

All standard packages are shipped UPS or through the USPS (at the discretion of the company). Some of our products require additional shipping time and/or charges, please see their description for details. Additional processing fees may apply and are subject to change without notice. Available products will arrive within 15 business days of receipt of order. In the unlikely event that one or more of your items is back-ordered, the bulk of your order will arrive within 15 business days of receipt of your order and the rest of the items will follow as soon as they are available).

Regular Shipping and Handling Charges
Order Amount
Shipping Charge
$0.01 to $29.99 $4.95
$30 to $49.99 $6.95
$50 - $99.99 $8.95
$100.00 and up 14% of order amount


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